Archive for the ‘web 2.0’ Category

Bulk Edit now live for all services and private hire jobs

Saturday, April 19th, 2008

The Vehicle and Driver Assignment functionality has now been released to the live service. You can find the functionality under Employee -> Vehicle / Driver Assignment. This functionality can save you significant time and energy when allocating drivers and vehicles to service contracts and private hire work so do take the ...

Bulk Edit for Services and Private Hire / Chauffeur jobs Part II

Tuesday, April 8th, 2008

Further to my post yesterday. The bulk edit facility will also alert you as to which jobs do not have drivers or vehicles assigned (See the screenshot below) You can also filter in ascending / descending order on any of the columns and you can move the columns around to fit ...

SMS Alerting & VAT / Sales Tax updates

Friday, March 21st, 2008

This morning we rolled out a number of new pieces of functionality which ca be seen from within the Account Information section of MyAccount. In the screenshot above (click on it to see a larger image) you can choose your "Out of Hours" / "SMS Alert" mobile number (See icon No. ...

Quoting Improvements

Sunday, March 9th, 2008

We have listened to your feedback on the navigation of the quoting module and are currently looking at a number of improvements that can be made to make the whole process quicker. We will be looking at developing these improvements and launching them within the next couple of weeks, along with ...

Online Real-Time Quoting Widget

Saturday, March 8th, 2008

We currently have the online quoting widget in development.  This allows you to add a customer facing quoting facility to your website or even within emails that you send out by just adding a couple of lines of text.  It takes no more than 5 mins to set up and ...

Bulk Invoicing & Statements

Wednesday, March 5th, 2008

One of the customer focus items "Bulk Invoicing" has now gone into testing. This functionality allows you to group invoices together into statements and get paid one value for all of the invoices on that statement. This functionality will be available from within the financial section of the customer records and ...

Growing your business with Smart Technology : Part III

Wednesday, February 27th, 2008

The Internet enables lots of things not normally associated with normal business operations. For one thing you can find out a lot more about your customers if you provide them with the tools to tell you about themselves - and this information is priceless, especially in a market which is volatile ...

New look and feel for the rostering section

Thursday, February 14th, 2008

We are currently working through some improvements to the rostering module. We have implemented a better graphing mechanism which produces larger clearer graphics and also added the concept of "Related Links" to the page so you can navigate to other related areas better We are looking at rolling this new look ...

New Insurance Claims Functionality etc.

Wednesday, February 13th, 2008

We have rolled out 2 new pieces of functionality this morning. [1] Insurance Claims module - This allows you to control all of your vehicle insurance claims including uploading photographs to a claim and monitoring the progress of a claim all the way through the process. This functionality can be found under ...

Customer Survey

Tuesday, February 12th, 2008

We are also looking at ways to get feedback from customers. We introduced the "Functionality Voting" system in December and have had over 550 votes for over 60 ideas. Now we would like to take it one stage further. We have implemented a customer satisfaction survey at:- customer satisfaction survey and would love ...