Customer Focus Update

March 10th, 2008 | by admin |

This is an update on the customer focus items we have in the “Customer Functionality Voting” system. Since we launched the concept on 6th December 2007 (12 weeks / 90 days ago)  we have:-

  • Received 53 customer generated ideas
  • Received 631 votes from customers on those 53 ideas
  • Delivered 20 customer generated ideas
  • Partially delivered a further 2 customer generated ideas

That is an average of 1 customer generated idea delivered every 3 days.

We have also listened to your feedback on the navigation and usability of the software solution and improved the:-

  • Dashboard with user definable widgets
  • the monthly, weekly and daily calendar sections with 1 click access to key functions
  • reports sections with graphical representations as well as tabular data format

We are always looking at ways to improve our service, so please keep the suggestions and ideas coming as they are what keep up excited :-)

Remember, we have now implemented a referral scheme which enables you to earn £100 for every new subscriber to TravelManager that you refer. (See the referrals page for terms and more information)

  1. One Response to “Customer Focus Update”

  2. By John on Mar 13, 2008 | Reply

    Mike

    Glad to see it going so well. keep up the good work.

    John.

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